AI receptionist for dental practices

Never miss another patient call.

Your front desk goes home at 5. Your phone keeps ringing. We deploy an AI receptionist that answers every call, captures new patient requests, and triages emergencies — 24/7, in a real human voice.

Live in ~48 hours Month-to-month, cancel anytime No long-term contracts
~38%
of dental practice calls go unanswered after hours, during lunch, or when the line is busy
$3,000
average lifetime value of a single new dental patient
~48 hrs
from sign-up to your AI receptionist going live
The problem

Voicemail isn't a receptionist. It's a leak.

Every patient who hits voicemail is a patient who's already calling the next practice on Google. Even the best front desk can't pick up four calls at once or answer at 7pm.

01

After-hours calls vanish

About 40% of inbound calls happen outside 9-to-5. Most go to voicemail. Most never call back.

02

The lunch-hour blackhole

Your front desk takes lunch. New patients calling between 12 and 1 hit voicemail and call somewhere else.

03

Busy-line losses

When your front desk is on another call, the next caller is gone. There's no second line, and there's no second chance.

04

Answering services just take messages

Traditional services take a name and a number. They don't capture insurance, preferred times, or reason for visit — so by morning, your team is calling patients back cold, and half of them have already booked with the next dentist.

How it works

From signup to live in ~48 hours.

No long contracts, no PMS migrations, no IT headaches. Built specifically for independent dental practices.

1

5-question kickoff

You spend 4 minutes telling us your hours, services, insurance, and emergency protocol.

2

We build & tune

We configure your AI receptionist with a premium voice that fits your practice, your real info. You test it. We tune it.

3

Forward your calls

We help you set up call forwarding on your existing phone — after-hours, busy, or no-answer. 20-minute Zoom.

4

Go live

Every morning, your front desk gets a clean email of all appointment requests and call summaries — ready for your team to confirm in your PMS. That's it.

Every missed call is a patient who's already calling the next practice on Google. Phantom Reception makes sure that next practice isn't yours.
Andrew Evans, Founder · Phantom Reception
Pricing

One AI receptionist. Three tiers.

Month-to-month. Cancel anytime with 15 days' notice. No long-term contracts, no hidden fees.

Starter
For 1–3 doctor practices, ~150 calls/month
$397/mo
+ $597 one-time setup
  • After-hours, lunch, and busy-line coverage
  • New patient request capture (name, phone, reason, insurance)
  • Emergency triage with on-call SMS escalation
  • Live dashboard — see calls as they happen
  • Daily morning email summary
  • English only · standard voice
  • 30-day call history
  • Email support, next business day
Book a demo
Multi-location
For multi-location groups, 9+ doctors
$1,497/mo
+ $1,997 one-time setup
  • Everything in Pro, plus:
  • Up to 5 locations on one system
  • Location-aware call routing
  • Per-location dashboards + unified overview
  • Custom reporting per location
  • White-glove onboarding (3 setup calls + custom build)
  • Priority support (1-hour response, 7am–9pm MT, 7 days)
Book a demo
FAQ

Common questions.

Will my patients know they're talking to AI?

Most never ask, and the AI sounds like a real receptionist. If a caller directly asks, it'll explain it's an after-hours assistant — but in our experience, fewer than 5% of callers ever ask.

What happens to my existing phone system?

Nothing changes for your front desk during the day. We simply set up call forwarding so calls roll over to the AI when your team is unavailable. 20-minute setup on Zoom.

Can it actually book appointments into our schedule?

No — and that's on purpose. Riley captures the appointment request (name, phone, reason, insurance, preferred times) and drops it on your live dashboard. Your team confirms the slot in your existing PMS in under a minute. Pro plans add an auto-SMS to the caller confirming their request was captured — so they don't shop around while waiting for your callback.

What about emergencies?

The AI triages dental emergencies (severe pain, swelling, trauma). For true 7+/10 emergencies, it texts your designated on-call doctor immediately. Lower-urgency cases get a same-day callback queued for 7am.

Is there a contract?

Month-to-month after the 30-day guarantee. Cancel anytime with 15 days' notice. The only way we keep your business is by performing.

What's the setup fee for?

Voice and personality selection for your practice, prompt configuration with your specific services and insurance, integration testing, and the 14-day post-launch tune-up window.

Stop sending patients to voicemail.

Book a quick demo. Hear the AI live. We'll show you exactly how it'd handle calls for your practice.

Book a demo →